• Insight Salon
  • Posts
  • [๐Ÿ”ฅ Hot off the Feed] Rise of AI Shopping Agents: Whoโ€™s Selling to Whom Now?

[๐Ÿ”ฅ Hot off the Feed] Rise of AI Shopping Agents: Whoโ€™s Selling to Whom Now?

From Search to System: When AI Decides What You Buy

AI ์—์ด์ „ํŠธ์˜ ๋ถ€์ƒ: ๋ˆ„๊ฐ€ ๋ˆ„๊ตฌ์—๊ฒŒ ๋ฌผ๊ฑด์„ ํŒŒ๋Š” ์‹œ๋Œ€์ธ๊ฐ€

๊ฒ€์ƒ‰์ด ์•„๋‹Œ ์‹œ์Šคํ…œ์˜ ์‹œ๋Œ€: ์ด์ œ AI๊ฐ€ ๋‹น์‹ ์˜ ์†Œ๋น„๋ฅผ ๊ฒฐ์ •ํ•œ๋‹ค

๐Ÿ˜Ž ์ง€๊ธˆ ์ฃผ์ œ๋กœ ๋‹ค๋ฅธ ์‚ฌ๋žŒ๋“ค๊ณผ ์–˜๊ธฐํ•˜๊ณ  ์‹ถ๋‹ค๋ฉด?

๐Ÿ‘‰ ์Šคํ„ฐ๋”” ์‹ ์ฒญ ๋งํฌ : https://forms.gle/6a6ou68a2YyLvnaMA

๐Ÿ‘‰ ์Šคํ„ฐ๋”” ๋ฌธ์˜ : https://open.kakao.com/me/insightsalon

๐Ÿ“Œ Context is King

The ecommerce battlefield is no longer a war of price or convenienceโ€”itโ€™s a battle of visibility in algorithmic feeds. With OpenAI, Google, and Perplexity turning chatbots into personal shoppers, the traditional "search, click, buy" model is fading fast. Brands are now forced to market not to humans, but to bots who curate choices.
์ด์ปค๋จธ์Šค ์ „์žฅ์€ ์ด์ œ ๊ฐ€๊ฒฉ์ด๋‚˜ ํŽธ์˜์„ฑ์˜ ์‹ธ์›€์ด ์•„๋‹™๋‹ˆ๋‹ค. ์•Œ๊ณ ๋ฆฌ์ฆ˜ ํ”ผ๋“œ์—์„œ ์–ผ๋งˆ๋‚˜ ๋ˆˆ์— ๋„๋А๋ƒ๊ฐ€ ์ „๋ถ€์ž…๋‹ˆ๋‹ค. ์˜คํ”ˆAI, ๊ตฌ๊ธ€, ํผํ”Œ๋ ‰์‹œํ‹ฐ๊ฐ€ ์ฑ—๋ด‡์„ ๊ฐœ์ธ ์‡ผํ•‘ ๋น„์„œ๋กœ ๋ฐ”๊พธ๋ฉด์„œ, ์ „ํ†ต์ ์ธ "๊ฒ€์ƒ‰-ํด๋ฆญ-๊ตฌ๋งค" ๋ชจ๋ธ์€ ๋น ๋ฅด๊ฒŒ ๋ฌด๋„ˆ์ง€๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ๋ธŒ๋žœ๋“œ๋Š” ์ด์ œ ์‚ฌ๋žŒ์—๊ฒŒ๊ฐ€ ์•„๋‹ˆ๋ผ, ์„ ํƒ์ง€๋ฅผ ์„ ๋ณ„ํ•˜๋Š” ๋ด‡์—๊ฒŒ ์ž์‹ ์„ ๋งˆ์ผ€ํŒ…ํ•ด์•ผ ํ•ฉ๋‹ˆ๋‹ค.

๐Ÿงฉ IYKYK(If you know, you know)

  1. Agentic Shopping (์—์ด์ „ํŠธ ๊ธฐ๋ฐ˜ ์‡ผํ•‘)
    AI agents autonomously search, select, and even purchase items based on user prompts.
    โ†’ ์‚ฌ์šฉ์ž์˜ ์ง€์‹œ๋งŒ์œผ๋กœ AI๊ฐ€ ๊ฒ€์ƒ‰ํ•˜๊ณ  ์„ ํƒํ•˜๋ฉฐ ๊ตฌ๋งค๊นŒ์ง€ ์ง„ํ–‰ํ•˜๋Š” ์‡ผํ•‘ ๋ฐฉ์‹.

  2. Answer Engine (์‘๋‹ตํ˜• ๊ฒ€์ƒ‰ ์—”์ง„)
    Search engines that deliver direct results or actions, instead of a list of links.
    โ†’ ๋งํฌ ๋‚˜์—ด์ด ์•„๋‹ˆ๋ผ ์ง์ ‘ ๊ฒฐ๊ณผ๋‚˜ ํ–‰๋™์„ ์ œ๊ณตํ•˜๋Š” ๊ฒ€์ƒ‰ ์—”์ง„ ํ˜•ํƒœ.

  3. Semantic Search (์˜๋ฏธ ๊ธฐ๋ฐ˜ ๊ฒ€์ƒ‰)
    Searches based on context and intent, like "dress for wedding in south of France."
    โ†’ "๋‚จํ”„๋ž‘์Šค ๊ฒฐํ˜ผ์‹์šฉ ๋“œ๋ ˆ์Šค"์ฒ˜๋Ÿผ ๋ฌธ๋งฅ๊ณผ ์˜๋„๋ฅผ ๋ฐ˜์˜ํ•œ ๊ฒ€์ƒ‰ ๋ฐฉ์‹.

  4. Bot Optimization (๋ด‡ ์ตœ์ ํ™”)
    SEO tactics redesigned to ensure AI bots surface certain brands or products.
    โ†’ AI ๋ด‡์ด ํŠน์ • ๋ธŒ๋žœ๋“œ๋ฅผ ๋” ์ž˜ ์ถ”์ฒœํ•˜๋„๋ก ํ•˜๋Š” SEO ๊ธฐ๋ฒ•.

  5. Agent-Commerce (์—์ด์ „ํŠธ ์ปค๋จธ์Šค)
    A retail ecosystem where AI agents transact with each other, not humans.
    โ†’ ์ธ๊ฐ„์ด ์•„๋‹Œ AI ์—์ด์ „ํŠธ ๊ฐ„์˜ ๊ฑฐ๋ž˜๊ฐ€ ์ค‘์‹ฌ์ด ๋˜๋Š” ์ƒ๊ฑฐ๋ž˜ ๊ตฌ์กฐ.

๐Ÿง  In Focus

First, consumer behavior is shifting. Users increasingly rely on chatbots not just to search, but to decide. A roast dinner request now triggers an agent that builds the cart, selects a dessert, and sends it back. Thatโ€™s not assistanceโ€”itโ€™s automation of intent.
๋จผ์ € ์†Œ๋น„์ž์˜ ํ–‰๋™์ด ๋ฐ”๋€Œ๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. ์‚ฌ๋žŒ๋“ค์€ ์ด์ œ ๋‹จ์ˆœํ•œ ๊ฒ€์ƒ‰์ด ์•„๋‹ˆ๋ผ '๊ฒฐ์ •'๊นŒ์ง€ ์ฑ—๋ด‡์— ๋งก๊น๋‹ˆ๋‹ค. ๋กœ์ŠคํŠธ ๋””๋„ˆ๋ฅผ ๋งŒ๋“ค๊ณ  ์‹ถ๋‹ค๊ณ  ์ž…๋ ฅํ•˜๋ฉด, AI๊ฐ€ ์žฅ์„ ๋ณด๊ณ  ๋””์ €ํŠธ๊นŒ์ง€ ๊ณ ๋ฅธ ๋’ค ์žฅ๋ฐ”๊ตฌ๋‹ˆ๋ฅผ ๋ฐ˜ํ™˜ํ•ฉ๋‹ˆ๋‹ค. ์ด๊ฑด '๋„์›€'์ด ์•„๋‹ˆ๋ผ, '์˜๋„'์˜ ์ž๋™ํ™”์ž…๋‹ˆ๋‹ค.

Second, sellers are scrambling. Instead of impressing buyers, they now have to impress botsโ€”fast-loading pages, keyword-rich URLs, and brand mentions on high-authority sites are the new storefront design. And startups like Profound and Refine are already monetizing this AI-first brand monitoring.
๊ทธ๋ฆฌ๊ณ  ํŒ๋งค์ž๋“ค๋„ ํ˜ผ๋ž€์— ๋น ์กŒ์Šต๋‹ˆ๋‹ค. ์ด์ œ๋Š” ์†Œ๋น„์ž๊ฐ€ ์•„๋‹ˆ๋ผ ๋ด‡์—๊ฒŒ ์–ดํ•„ํ•ด์•ผ ํ•˜๋‹ˆ๊นŒ์š”. ๋น ๋ฅด๊ฒŒ ๋กœ๋”ฉ๋˜๋Š” ์‚ฌ์ดํŠธ, ํ‚ค์›Œ๋“œ๊ฐ€ ๊ฐ€๋“ํ•œ URL, AI๊ฐ€ ์‹ ๋ขฐํ•˜๋Š” ์›น์‚ฌ์ดํŠธ์— ๋ธŒ๋žœ๋“œ ์–ธ๊ธ‰์ด ์žˆ์–ด์•ผ๋งŒ ์„ ํƒ๋  ์ˆ˜ ์žˆ์Šต๋‹ˆ๋‹ค. Profound์™€ Refine ๊ฐ™์€ ์Šคํƒ€ํŠธ์—…์€ ๋ฒŒ์จ ์ด ์ƒˆ๋กœ์šด ๋ธŒ๋žœ๋“œ ๋ชจ๋‹ˆํ„ฐ๋ง ๋ฐฉ์‹์„ ์‚ฌ์—…ํ™”ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.

๐Ÿ—ฃ How They Talk About It

๐Ÿ“Œ AI hijacks the buyer(AI๊ฐ€ ๊ตฌ๋งค์ž๋ฅผ ๊ฐ€๋กœ์ฑˆ๋‹ค)
"Agents are now hijacking the buyer journey before it even starts."
"์—์ด์ „ํŠธ๋Š” ์ด์ œ ๊ตฌ๋งค ์—ฌ์ •์„ ์‹œ์ž‘ํ•˜๊ธฐ๋„ ์ „์— ๊ฐ€๋กœ์ฑ•๋‹ˆ๋‹ค."

๐Ÿ“Œ Answer-first shopping(๋‹ต์ด ๋จผ์ €์ธ ์‡ผํ•‘)
"Itโ€™s not search anymoreโ€”itโ€™s answer-first shopping."
"์ด์   ๊ฒ€์ƒ‰์ด ์•„๋‹ˆ๋ผ, '๋‹ต'๋ถ€ํ„ฐ ์ฃผ๋Š” ์‡ผํ•‘์ž…๋‹ˆ๋‹ค."

๐Ÿ“Œ Zero-click commerce(ํด๋ฆญ ์—†๋Š” ์ƒ๊ฑฐ๋ž˜)
"With AI agents, weโ€™re entering an era of zero-click commerce."
"AI ์—์ด์ „ํŠธ์™€ ํ•จ๊ป˜ ์šฐ๋ฆฌ๋Š” ํด๋ฆญ ์—†๋Š” ์ปค๋จธ์Šค ์‹œ๋Œ€๋กœ ์ง„์ž…ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค."

๐Ÿ“Œ Algorithmic shelf space(์•Œ๊ณ ๋ฆฌ์ฆ˜ ์ง„์—ด๋Œ€)
"Brands now compete for algorithmic shelf space, not eye-level retail shelves."
"๋ธŒ๋žœ๋“œ๋“ค์€ ์ด์ œ ๋งˆํŠธ ์ง„์—ด๋Œ€๊ฐ€ ์•„๋‹ˆ๋ผ, ์•Œ๊ณ ๋ฆฌ์ฆ˜ ์† ์ง„์—ด ๊ณต๊ฐ„์„ ๋‘๊ณ  ๊ฒฝ์Ÿํ•ฉ๋‹ˆ๋‹ค."

๐Ÿ“Œ From consumer to protocol(์†Œ๋น„์ž์—์„œ ํ”„๋กœํ† ์ฝœ๋กœ)
"Weโ€™re not selling to people anymoreโ€”weโ€™re selling into systems."
"์šฐ๋ฆฌ๋Š” ๋” ์ด์ƒ ์‚ฌ๋žŒ์—๊ฒŒ ๋ฌผ๊ฑด์„ ํŒŒ๋Š” ๊ฒƒ์ด ์•„๋‹ˆ๋ผ, ์‹œ์Šคํ…œ์— ์ง„์ž…ํ•˜๊ณ  ์žˆ๋Š” ๊ฒ๋‹ˆ๋‹ค."

๐Ÿงญ Discourse Watch

๐Ÿ‡บ๐Ÿ‡ธ United States

๐Ÿ“ฐ Media โ€“ The Verge and Wired frame the rise of AI shopping agents as a retail revolution, comparing it to the dawn of mobile commerce. Financial Times highlights how OpenAI and Google are turning chat into the new storefront.
์–ธ๋ก  โ€“ The Verge์™€ Wired๋Š” AI ์‡ผํ•‘ ์—์ด์ „ํŠธ์˜ ๋ถ€์ƒ์„ ๋ชจ๋ฐ”์ผ ์ปค๋จธ์Šค์˜ ์‹œ์ž‘๊ณผ ๋น„๊ตํ•˜๋ฉฐ ๋ฆฌํ…Œ์ผ ํ˜์‹ ์˜ ์ƒˆ๋กœ์šด ์žฅ์œผ๋กœ ์กฐ๋ช…ํ•ฉ๋‹ˆ๋‹ค. Financial Times๋Š” ์˜คํ”ˆAI์™€ ๊ตฌ๊ธ€์ด ์ฑ—๋ด‡์„ ์ƒˆ๋กœ์šด ์ƒ์  ์ „๋ฉด์œผ๋กœ ๋งŒ๋“ค๊ณ  ์žˆ๋‹ค๊ณ  ๋ณด๋„ํ•ฉ๋‹ˆ๋‹ค.

๐Ÿ› Research โ€“ Gartner forecasts a 25% drop in traditional search traffic due to the shift toward agentic commerce. MIT Tech Review emphasizes the strategic need for bot-optimized brand architecture.
์—ฐ๊ตฌ๊ธฐ๊ด€ โ€“ ๊ฐ€ํŠธ๋„ˆ๋Š” ์—์ด์ „ํŠธ ์ปค๋จธ์Šค์˜ ํ™•์‚ฐ์œผ๋กœ ์ „ํ†ต์  ๊ฒ€์ƒ‰๋Ÿ‰์ด 25% ๊ฐ์†Œํ•  ๊ฒƒ์ด๋ผ๊ณ  ์˜ˆ์ธกํ•ฉ๋‹ˆ๋‹ค. MIT ํ…Œํฌ ๋ฆฌ๋ทฐ๋Š” AI ๋ด‡ ์ตœ์ ํ™”์— ๋งž์ถ˜ ๋ธŒ๋žœ๋“œ ์•„ํ‚คํ…์ฒ˜ ์„ค๊ณ„์˜ ์ „๋žต์  ํ•„์š”์„ฑ์„ ๊ฐ•์กฐํ•ฉ๋‹ˆ๋‹ค.

๐Ÿ’ฌ Communities โ€“ On Reddit and Hacker News, users discuss how AI agents are โ€œdeciding for us,โ€ sparking debates over consumer autonomy. Many express concern that โ€œbrands wonโ€™t matterโ€”only the bots will.โ€
์ปค๋ฎค๋‹ˆํ‹ฐ โ€“ ๋ ˆ๋”ง๊ณผ ํ•ด์ปค๋‰ด์Šค ๋“ฑ์—์„œ๋Š” โ€œAI๊ฐ€ ์ด์ œ ์šฐ๋ฆฌ ๋Œ€์‹  ์„ ํƒํ•œ๋‹คโ€๋Š” ์ฃผ์ œ๋กœ ์†Œ๋น„์ž ์ž์œจ์„ฑ์— ๋Œ€ํ•œ ๋…ผ์Ÿ์ด ๋ฒŒ์–ด์ง€๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค. โ€œ์•ž์œผ๋ก  ๋ธŒ๋žœ๋“œ๊ฐ€ ์•„๋‹ˆ๋ผ ๋ด‡์ด ๋ชจ๋“  ๊ฑธ ๊ฒฐ์ •ํ•œ๋‹คโ€๋Š” ์šฐ๋ ค๋„ ๋‚˜์˜ต๋‹ˆ๋‹ค.

๐ŸŽฌ Outro

In a world where bots shop on your behalf, the question isnโ€™t what you want to buyโ€”itโ€™s what your agent thinks you need.
๋‹น์‹  ๋Œ€์‹  ๋ด‡์ด ์‡ผํ•‘ํ•˜๋Š” ์„ธ์ƒ, ์ค‘์š”ํ•œ ๊ฑด '๋‚ด๊ฐ€ ๋ญ˜ ์‚ฌ๊ณ  ์‹ถ์€๊ฐ€'๊ฐ€ ์•„๋‹ˆ๋ผ '๋‚ด ๋ด‡์ด ๋ญ˜ ์‚ฌ์•ผ ํ•œ๋‹ค๊ณ  ์ƒ๊ฐํ•˜๋Š”๊ฐ€'์ž…๋‹ˆ๋‹ค.

๐Ÿ“… 2024 โ€“ Googleโ€™s AI-powered Shopping tab launched
2024 - ๊ตฌ๊ธ€์ด AI ๊ธฐ๋ฐ˜ ์‡ผํ•‘ ํƒญ ์ถœ์‹œ

๐Ÿงพ Sources

  • OpenAI to take cut of ChatGPT shopping sales (Financial Times, 2025)

  • Perplexity launches Comet (TechCrunch, 2025)

  • The rise of agentic commerce (Wired, 2025)

  • Google Shopping AI features (The Verge, 2024)

  • Semantic Search and the future of eCommerce (MIT Tech Review, 2025)

๐Ÿ›ก๏ธ Copyright & Disclaimer | ์ €์ž‘๊ถŒ ๋ฐ ๋ฉด์ฑ… ์กฐํ•ญ

This content is exclusively crafted for subscribers of the Insight Salon newsletter. Unauthorized reproduction, redistribution, or modification of any part of this material is strictly prohibited.
์ด ์ฝ˜ํ…์ธ ๋Š” Insight Salon ๋‰ด์Šค๋ ˆํ„ฐ ๊ตฌ๋…์ž๋ฅผ ์œ„ํ•ด ์ œ์ž‘๋œ ์ „์šฉ ์ž๋ฃŒ์ž…๋‹ˆ๋‹ค. ๋ณธ ์ฝ˜ํ…์ธ ์˜ ๋ฌด๋‹จ ๋ณต์ œ, ๋ฐฐํฌ, ์ˆ˜์ •์€ ์—„๊ฒฉํžˆ ๊ธˆ์ง€๋ฉ๋‹ˆ๋‹ค.

Disclaimer: This article is intended for educational and informational purposes only. It does not constitute financial, legal, or professional advice. All content is curated from publicly available sources and does not aim to predict market trends or corporate strategies.
๋ฉด์ฑ… ์กฐํ•ญ: ๋ณธ ๊ธฐ์‚ฌ๋Š” ๊ต์œก์ ยท์ •๋ณด ์ œ๊ณต์„ ๋ชฉ์ ์œผ๋กœ ์ž‘์„ฑ๋˜์—ˆ์œผ๋ฉฐ, ์žฌ๋ฌดยท๋ฒ•๋ฅ  ๋“ฑ ์ „๋ฌธ์  ์กฐ์–ธ์„ ์ œ๊ณตํ•˜์ง€ ์•Š์Šต๋‹ˆ๋‹ค. ๋ชจ๋“  ์ •๋ณด๋Š” ๊ณต๊ฐœ๋œ ์ž๋ฃŒ๋ฅผ ๋ฐ”ํƒ•์œผ๋กœ ๊ตฌ์„ฑ๋˜์—ˆ์œผ๋ฉฐ, ์ฃผ๊ฐ€๋‚˜ ๊ฒฝ์˜ ์ „๋žต์„ ์˜ˆ์ธกํ•˜๋ ค๋Š” ๋ชฉ์ ์ด ์•„๋‹™๋‹ˆ๋‹ค.

Insight Salon, Speak real & sound smart.